Privacy Policy

1. Information We Collect

We collect information about you during the checkout process on our shop. This includes:

  • Contact Details: Name, email address, and phone number (for order updates and WhatsApp notifications).

  • Delivery Details: Physical address for dessert deliveries.

  • Transaction Data: Products purchased and payment method (processed securely via Razorpay).

2. Why We Collect This Data

We use your information to:

  • Process your orders and send you receipts.

  • Communicate with you via WhatsApp or Email regarding delivery timings.

  • Improve our bakery offerings based on popular dessert choices.

  • Comply with legal and tax obligations.

3. Third-Party Sharing

We do not sell your data. We only share information with partners essential to our service:

  • Payment Gateways: Such as Razorpay, to process your payments securely.

  • Hosting: Our website is hosted on Hostinger, where your data is stored on secure servers.

  • Delivery Partners: To ensure your desserts reach the correct address.

4. Cookies

We use cookies to keep track of cart contents while you’re browsing our site and to remember your login details for your next visit to the Smake shop.

5. Your Rights

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold.